• A thorough understanding of ISO 9001:2015 and IATF 16949:2016 Standards (combined training copy provided), and most importantly, their intent.
• A solid understanding of the automotive industry Core Tools (APQP, PPAP, FMEA, MSA and SPC).
• The Automotive Process Approach.
• Starting and finishing audit trails with customer and organizational performance metrics.
• Using risk assessment tools to prioritize audit trails.
• Focusing on critical sources of variation using six sigma concepts.
• Focusing on waste reduction using lean manufacturing concepts.
• Using problem solving principles and tools such as PDCA, 8D, fishbone diagrams, and “5 Why” analysis.
• The ability to plan, conduct and report process based audit activities based on ISO 19011 guidelines.
• How to “sell” audit findings to top management by linking corrective actions to the bottom line financial performance of the organization.

This course was developed with the goal of ensuring that internal auditor have the knowledge needed to effectively run their Quality Management System. This course was developed and is only instructed by active IATF 16949:2016 3rd party certified auditors with years of industry experience.

• The Deming Cycle (PDCA) and 7 management principles from ISO 9000:2015
• The Automotive Process Approach to business management, including policy deployment and metric alignment.
• Risk Based Thinking and Risk Management tools, including SWOT and FMEA.
• The importance of following APQP and completing an effective PPAP.
• Variation / 6S concepts, including Measurement Uncertainty, MSA, Gage R&R, Process Capability and SPC.
• Waste and Lean Manufacturing, including 7 Wastes, Value Stream Mapping and Error Proofing.
• A practical application of the latest ISO 9001 and IATF 16949 requirements through ongoing team exercises and daily NCR case study role play.
• An ongoing PPAP case study teaching students how to effectively assess application of the AIAG core tools.
• Training on relevant Customer Specific Requirements (CSRs).
• Planning, conducting and reporting on the process audit.
• To close out every day we examine multiple case studies in nonconformity identification, allowing students to immediately apply what they have just learned. To open every day we perform a closing meeting role play where each student must present their assigned case study results from the previous day to a management team not interested in ISO requirements. Exercises for evaluating the adequacy of corrective actions.

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Some Feedback from our Students:    

"The Instructor did a great job of keeping the class moving."   

"The Instructors enthusiasm helped form a fresh take on the intent of the Standards."    

"Business case at the end of the day made me look into the Standard. Very well made!"  

"Very knowledgeable instructor, great content, takes into consideration your knowledge when assigning exercises."

"I have already recommended this course for other colleagues from Office staff to Leadership." 

"The Instructor took time to make sure we understood the information."