Root Cause & Corrective Action



By the end of course, participants will be able to: 

  • Identify the root cause of a problem / issue / non-conformity
  • Understand the benefit of determining root cause and how effective corrective action prevents such causes
  • Define immediate, underlying and root causes
  • How to implement corrective action

Who the course is for

This course is intended for process managers / management system practitioners who need to understand how to identify root cause and therefore apply effective corrective actions.

  • Managers responsible for process conformity
  • Quality managers, internal and external auditors
  • Those involved in managing customer and/or supplier relationships
  • Those staff responsible for implementing corrective actions

Course Contents

  • Registration and introduction to course
  • Systems and processes
  • Problems / issues / non-conformities and how to investigate them
  • Embedding improvements with effective corrective action
  • Summary and close

Start Date End date City Info
Coming soon