By the end of this one-day course, participants will be able to:

• Describe the purpose of well-defined and managed quality management systems
• Assist in the implementation of a management system based on ISO 9001:2015.
• Recognise existing control mechanisms in place which minimize risk and ensure quality
• Discuss the importance of audit to the internal and external workings of a business
• Use ISO 9001:2015 as a framework for continual improvement.

Those with responsibility for undertaking internal quality audits against a formal quality management system (QMS). The course is also suitable for those Managers who require greater knowledge and understanding of how a QMS can be implemented within their organisation.

• An overview of ISO 9001: 2015
• Management of audit programmes
• Audit planning and preparation
• Performing process-based audits
• Recording and evaluation of findings
• Audit reporting
• Audit follow-up
• Delegate Assessment – Assessment is carried out by continuous assessment of delegate performance throughout the theoretical and practical phases

This course is delivered by our Approved Training Partner - WhyyChange