• Understand quality management definitions, concepts,and guidelines

• Understand the purpose of the ISO 9000 series

• Understand the requirements of the ISO 9001:2015 standard

• Understand the roles and responsibilities of the auditor

• Apply ISO 19011 definitions, concepts, and guidelines

• Recognize the principles, practices and types of audits

• Understand the role of objectives, scope, and criteria in the auditprocess

• How to plan audits

• Understand lead auditor responsibilities

• Communicate effectively during the audit

• Prepare audit conclusions

• Report audit results

• QHSE Managers, Internal Auditors, Management Representatives & Members of QUALITY/IMS teams

• Individuals working as a consultant or subject matter expert on ISO 9001 or other management systems

• Quality Management Systems overview.

• What to look for in Quality Management System.

• Audit Techniques.

• What to look for in” Context of the Organization”

• What to look for in “Leadership”

• What to look for in” Planning for QMS”

• What to look for in “support”.

• What to look for in “Operation”.

• What to look for in „Performance evaluation & Improvement?

• Accreditation Process (ISO17021, IAF MD1)

• Auditor Competence ISO 19011

• Practical Exercises and Feedback

• Role plays

There is a ‘two-hour examination’ at the end of this course. In addition, a ‘continuous assessment’ of the delegate contributes toward the overall grading.